Our Caring Approach

We understand how challenging it can be for our patients and their caregivers needing home health care services.

We understand this transition is often met with denial, hesitation and even anger at times. We understand this transition can be sudden for those who have experienced an unexpected injury or onset of illness, and thus the need for home health services can be a bit of a shock.

We understand because we put ourselves in “your” shoes to help us comprehend what patients and families are going through. Only then can we truly take our highest-quality standards a step further – to caring with compassion. We care for our patients and caregivers as if they’re our own family.

We carefully select caregivers who not only exceed our highest quality care standards, but who also serve every patient with a compassionate, caring approach to home health care.

This compassionate approach only enhances our high quality of care standard – in fact, our Medicare.gov quality rating far exceeds both state and national averages. As an affiliate of MemorialCare Health System, patients can rest assured knowing they’ll be receiving the best quality of care possible.

We know personal connection between a patient and a provider is critical, and direct communication plays a critical role in that connection.

To ensure we provide the best care possible, we employ multilingual staff and clinicians who are not only highly skilled in their fields, but who can also provide one-to-one communication directly with their patients. Our team consists of English, Vietnamese, Farsi, Spanish and Chinese-speaking staff, to name a few; we constantly strive to expand on these language offerings. Rest assured, if direct communication is not available, we’ll provide quality interpretive services to facilitate communication, and ultimately, patient safety and comfort.

We know that each health diagnosis and condition, like each patient, is different and with it brings specific needs. To ensure we best meet the needs of our patients, our teams have undergone extensive education, training and certification processes to ensure we provide the best possible care for a variety of services, specialty areas and chronic diseases.